Saturday, January 19, 2008

Rant Against Airtel

Unlike a lot of bloggers, it's not every day that I rant on this blog about the products and services I consume. But this time, I really must. For the past couple of months, every time someone calls me and I pick up the phone, there is silence on the other line for a couple of moments before the caller tentatively asks for me.

The reason? Airtel had decided to honour me with 'caller tune' priviliges for free for some time. For those who have been living under a very prehistoric rock for a very long time, caller tunes are the songs that callers hear instead of the usual 'tring tring' when they call up someone. And what is my caller tune? Honestly reader, I have no idea. Since coming to this place, I haven't really been keeping myself up-to-date with the latest in the most horrible and un-original of Hindi music. So I have no idea what the song is, just that if I ever meet the person who decided to give me this song as the default song, we wouldn't exactly see eye-to-eye on musical preferences. And I believe that sentence just won me the Under-statement of the Year Award. My friends who call me are so hugely taken aback by the song they hear as my caller tune that they actually believe they have the wrong number.

I could have made use of the free caller tune priviliges and put on an actual good song, of course. But that would have meant calling up Airtel at six rupees per minute, and I was damned if I was going to do that. I should have called up Customer Care and made them cancel it, but I was too lazy to. And look what they've done now! Just when I had Rs. 36. 09 left as balance on my phone, they've cut thirty rupees for caller tune priviliges!! The thieving so-and-so's. Sunil Mittal may be urbane and all, but if he needs to steal money from his customers' pockets like this, he's not very high up in my list of entrepreneurs to emulate. Now if only I had the energy to find the Customer Care number and yell at those thiefs.
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4 comments:

naween said...

well... the label is... well... [:)]

old monk said...

hey J
by the way what's the song..

Jade said...

Naween: What?

Old Monk: No idea. Some random Hindi song. :)

ak said...

Dial 121. Get ready to hear "the voice".